Friday, July 25, 2008

Friday Mayhem

Woot.Enjoyed working today !! There was a computer mal-function today at italiannies. Which oso means all the servers cant key in the order, so we were required to write on a papper and pass it to the kitchen for them to cook the meal. Sounds easy ?? Oh yea...haha but try to fo that when the restaurant is full and shot of staff..perfect recipe for disaster..We were like headless chicken. One minute the computer was back on, and then poof it shut down.

There were so many repeated orders, and even more missed orders but most of all ANGRY & HUNGRY customers..i guess its true when someone's hungry they can get equally grumpy too.
But ya, do we care ? Nope, sorry. In fact, we kinda enjoyed the chaotic-madness ! ( Haha terrible servers arent we ?) Everyone on the floor were shouting here and there, running around with tiramisu and asking table by table, " Excuse me, did u order any tiramisu ? " Slammed. Not one transaction was going smoothly. Drinks werent sent, orders being repeated, pizzas werent made, desserts were sent even before the main course..everything was in a state of chaos, madness & I LOVED EVERY BIT OF IT !!!

However, all "good" things must come to an end. By evening they manage to solve the technical problems and we're back online. Damn, talk about over depandance on technology. Yep, after surviving today's madness, i really admire how normal " Dai Chou" or chinese restaurant stalls can keep everything in such order eventhough they dont have computers or KDS system in the kitchen and all. But most of all, credits to everyone in italiannies, the guest, the servers (me too) , hosts,managers, BOH staffs who actually manage to overcome this technical problem. Good job !

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